Question 1

Do you offer both telehealth and in-person sessions?

Accepted Answer

Yes! We currently have 2 physical office locations in New York City. We offer telehealth to clients in New York, Florida, Connecticut, North Carolina and Texas.

Question 2

How long are psychotherapy sessions?

Accepted Answer

Our standard session length is 50 minutes. If appropriate, we also offer 30 minute, 60 minute and 90 minute sessions.

Question 3

How often do I meet with my therapist?

Accepted Answer

We find that most clients have the most success with weekly psychotherapy. Bi-Weekly, Monthly and check-in sessions are available to established clients upon therapist discretion.

Question 4

How do I know which therapist at Tate is best for me?

Accepted Answer

Feel free to check out our therapist bio page to see which therapist feels the best for you! If you are not 100% sure, schedule your consultation call with our practice owner, Mary, and she will help match you with the best fit.

Question 5

What is your cancellation policy?

Accepted Answer

We require 48 hours notice for canceled appointments. All late cancellations and no-show appointments automate a $200 fee. This fee is waived for extenuating circumstances and is up to the discretion of the practice owner.

Question 6

What forms of payment do you accept?

Accepted Answer

We accept credit, debit and can utilize HSA funds. We do require a credit card to be held on file.

Question 7

Do you accept my insurance?

Accepted Answer

We currently have one practitioner, Raydale Soman, who is in-network with UHC, Optum, Oscar and Aetna. She frequently has the longest waitlist in the practice for in-network clients. All other practitioners are fully out-of-network.

Question 8

Why does Tate Psychotherapy not accept insurance?

Accepted Answer

In a perfect world, mental health providers and insurance companies would co-exist in harmony supporting those in need of mental health care. As mental health professionals, we strongly believe that access to mental health should be neither difficult nor expensive. Unfortunately, the current insurance infrastructure does very little to facilitate that access.  There are three main reasons we are not an in-network practice:  1) Less Confidentiality: When you utilize insurance to pay for therapy, your therapist must provide a diagnosis, treatment plan and potentially treatment notes to your insurance plan in order to receive payment. We believe this fundamentally conflicts with that sacred duty of confidentiality that we owe to you by giving others access to your sensitive private health information. The requirement to make a diagnosis can result in a "pre-existing condition" on your medical record.   2) Flexibility:  Leaving insurance out of your mental health care ensures you have the utmost flexibility in your treatment. Insurance companies are notorious for putting limits on coverage, including restricting the number of sessions and the length of those sessions. We believe that our clients, in discussion with their therapists, are better positioned to evaluate their needs than insurance companies.  3) Quality of Care:  There is often a significant pay gap between mental health professionals and other medical professionals that accept health insurance. Many in-network mental healthcare providers must see more clients to cover operating costs, leading to greater "burn out" and reducing the quality of care. We strive to provide each client with top notch care in a warm, inviting and professional environment. We believe that our clients can readily see the value of their investment they make in our practice everyday.

Question 9

How do I use my out-of-network benefits?

Accepted Answer

If you are interested in using out of network benefits, you will receive a monthly automated "superbills" that list out information needed to submit claims for reimbursement. We utilize a 3rd party claim filing system, Reimbursify, and cover the fee associated with utilizing their easy filing service. You can read more about it on our OON Claims Filing Page.

Frequently Asked Questions

For clients without insurance or clients not seeking to file a claim with their insurance for services provided by Tate Psychotherapy, please be aware of your rights under federal law to receive a Good Faith Estimate of estimated charges.